Questions That Keep Getting Asked

Hostels provide friendly, inexpensive overnight accommodations for travelers of all ages. Guests stay in multi-bedded, separate gender rooms and receive linens and a pillow upon check-in. Most hostels offer fully equipped self-service kitchens, dining areas, secure storage and common rooms for relaxing and socializing with other travelers. All Hostelling International hostels assure travelers the utmost in quality standards including cleanliness, security and service.
HI-New York offers its guests shared accommodations which include dorm rooms with bunk beds. Guests are assigned their own bed and share rooms with other hostellers. Rooms are designated as male and female. Men and women traveling together may stay in a co-ed room. Each dorm bed is outfitted with a “Custom Bed Oasis” featuring a privacy barrier, personal locker, shelf, charging station and individual lamp. You may use your own lock or purchase one at the front desk.
You can make a reservation up to 24 hours prior to your arrival under the Reservation section on this website or by calling HI-New York. To secure your reservation you will need a valid Visa or MasterCard. Reservations are not required, however they are recommended. For more information, visit our reservation page.
No, a credit card is used to guarantee your reservation.
There is maximum stay of 20 nights per guest per calendar year.
Yes, each guest must have a government issued photo ID such as a passport, U.S. driver’s license, state/provincial or national identity card, military service card, or alien registration card. Hostelling International membership card are required for member discounts. Unfortunately we cannot accept ISIC cards, college, school and university IDs as valid forms of identification.
Yes. If you are not a member of Hosteling International, you will be charged a daily membership fee of $3 per day. You can also purchase an annual membership at check-in or purchase one online.
Check-in begins at 4pm and check out is at 11:00 a.m. HI-New York is open 24 hours a day, 7 days a week. Should you arrive prior to check-in and your room is not ready we are happy to store your luggage.
If you arrive prior to your room being ready we are happy to store your luggage. Guests with departures after the 11:00 a.m. check-out can use the coin operated lockers to store luggage only on your day of departure. There are no long term storage facilities at HI-New York.
HI-New York is open to guests of all ages, however please note that guests under 18 years of age must be accompanied by a parent or legal guardian and must reserve a private room by contacting our reservations department directly. Groups with guests under 18 years, booked through HI-New York’s group sales department, must be accompanied by a chaperone.
No. Sleeping bags are prohibited at HI-New York due to New York public health regulations. HI-New York provides all guests with complimentary linen and towels during their stay.
Cancellations may be made at no charge up until 23:59 ET the night before you arrive. Reservations cancelled after 23:59 ET prior to the day of arrival will be charged for the first night’s stay. Please call +1(212)932-2300 to cancel.
Yes. Breakfast is continental with a choice of bagels, muffins, cereal, fruit and orange juice or coffee.
Yes. Dorm rooms do not have phones however messages can be left at the front desk.
The hostel does not have its own parking lot, off street at 102 St (between Broadway and Amsterdam).
Yes. HI-New York has washing machines and dryers.